Anonymous Use of Febmail Digital Solutions Website
You are free to visit our website, and access any information contained therein without revealing any information about yourself. Any identifying information collected in our web traffic logs is standard anonymous, domain-based information only -- and may also include information such as your browser type, the referring site/URL, the time and duration of your visit, and the pages accessed. At no time will you be personally identifiable by us, and all web server log information is used for anonymous, aggregated traffic and site activity analysis.
Collecting Personal Information
Febmail collects your information in order to record and support your participation in the activities you select. If you provide your feedback and ask for further information, for example, the information is registered with your rights and this may help us in communicating information & other benefits available to registered users.
It is completely optional for you to engage in these activities. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
At no time will your personal information be sold, rented, or revealed in any way to a 3rd party. We will not use the information you provide to us for any purpose other than to communicate with you about our products in the most efficient way possible.
Personal Information Collected During the Purchase of Our Product
When you purchase one of our products, we ask for the standard and necessary information required to identify you and process the transaction. This includes information about you, and information about the product you are purchasing.
At present, the information collected during the purchase process includes your full name, address, telephone number, company name, e-mail address, the purchase date and time, and sufficient credit card information (type, number, expiry date) to authorize the transaction.
When you purchase one of our products, we automatically add your name and e-mail address to our database of customers in order to communicate with you in the future about the product you have purchased (including updates, fixes, enhancements and other information), and other Febmail products that you may be interested in. We will not communicate with you if you choose to disable this option and we provide a mechanism for you to opt out of this communication in the future, if you so desire.
At no time will your personal information nor purchase information (including credit card information) be sold, rented, or revealed in any way to a 3rd party. We will not use the information you provide to us for any purpose other than to communicate with you about our products in the most efficient way possible.
Definition of "Third Party"
"Third Party" is defined as anyone not a part of, nor directly affiliated with Febmail. Those directly affiliated include service providers (who, in providing services such the hosting and processing mechanisms of our websites have access to the information contained within their own systems) and resellers and affiliate sale partners (who collect customer and transaction information on our behalf). In no case will anyone directly affiliated with Febmail use the information revealed to them for any purpose other than to provide the information to Febmail for the use outlined in the preceding sections above.
Using Personal Information
Febmail uses your personal information to:
- Make it easier for you to use the areas of our site, like the technical support area.
- Enable you to post messages in our technical support forums.
- Help us maintain and retrieve information regarding the status of your product or subscription.
- Send you information regarding product updates and special offers if you have signed up for these.
If you are a customer we will send you information on product updates. If you use our support system we will send you e-mail updates when your incident has been updated by our support personnel. If you sign up to receive updates from our site, you will be requested by email for confirmation of such requests. Only if you confirm the request will it be treated as valid.
Protection and access to collected information
Personal Information that you provide that does not constitute Registration Information also resides on a secure server and is only accessible to selected Febmail personnel via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information. Within Febmail, only authorized support personnel and executives have access to your Personal Information.
For Further Information
If you have any further questions regarding the information Febmail collects, or how we use it, then please feel free to contact us